How long does a replacement, refund, or return take to process?
We review claims within 72 business hours.
If your order qualifies for a replacement, you will receive a new order confirmation email with which you can track the progress of your replacement. Replacement orders generally take 5-10 business days for processing.
If your order qualifies for a refund, your refund will be processed immediately. Your refund may take 5-10 business days to appear on your statement depending on your method of payment.