What should I do if I have a failed payment?

No need to panic. Your account won't be canceled unless payment fails 4 times. Here's what to know:

• Your card will be retried automatically every 4–5 days.
• You'll lose access to Mix and Math 360° until payment goes through.
• To update your card right away, go to your account page and click "Billing Info."
• After 4 failed attempts, your account will be automatically canceled. If that happens, just contact us to reactivate.