What should I do if I have a failed payment?
These things happen! Don't worry though, your account will not be canceled until your payment fails 4 times.
If you pay by credit card and you know that your card details have changed then you can go to your account page and click on billing info to update your payment method. Once you change your card details your payment should be processed immediately.
Payment will automatically be tried again by our payment processors 4-5 days after a failed payment, but you will lose access to the Academy until payment is successful. We will try to collect payment 4 times after which your account will be automatically canceled.
If your membership is canceled due to failed payments, please contact us to re-activate your membership.